| Payment |
Kingfisher
Serviced Apartments accept the following payment methods |
| |
-credit
card / american express (3.5%, 4.5%) |
| |
-cheque, bank transfer, cash (payer must absorb any bank
transfer costs) |
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Payment
must be made prior to check in or on arrival. For stays
of seven nights or less, full |
| |
payment
must be received prior to check in. If the sufficient
payment is not recieved then a |
| |
suspension
or cancellation of the booking may occur. |
| Deposit |
Before
a booking is confirmed we your credit card details as
a holding deposit |
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You
can either send these in two seperate emails, seperating
the three digit security number |
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or
by phone by calling us on our normal office number. The
card details are also kept to |
| |
protect
us against late cancellations and damages. Credit card
details are destroyed after |
| |
you
have checked out . For information on damages and cancellations
see below. |
| Damages |
Your
credit card details protect us for ay damages. An inventory
of the apartments |
| |
appliances
and equipment will be signed by the guest when checking
in. The cost of the |
| |
damages
will be take from the given Credit Card.. In the case
that an appliance is found |
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broken,
we will always notify the guest first. The guest will
then be charged accordingly |
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and
photos may be taken asevidence. |
| Cancellations |
For
cancellations within 14 days of checkin for a booking
of seven nights of less, one nights |
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payment
will be taken from the credit card. For stays for longer
than seven nights, three |
| |
nights
payment will be taken from the credit card. Cancellations
for short notice bookings |
| |
(within
14 days of checkin) qualify for the normal cancellation
charges. |
| Liability/Insurance |
Kingfisher
Serviced Apartments accepts no responsibility for any
personal injury to the |
| |
tenant
or occupants during a stay and accepts no responsibility
for any damages, loss or |
| |
theft
of any personal belongings of the tenant. Guests are advised
to take out adequate |
| |
travel
and personal insurance to cover personal belongings. |
| Checkin/Checkout |
Checkin
is at 15.00hrs (03.00pm) on the confirmed arrival date.
Checkout is at 11.00hrs |
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(11.00am).
Early checkin and late checkout are subject to availability. |
| Entry
rights |
Kingfisher
Serviced Apartments reserves the right to enter the apartment
at any time. |
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However,
respecting our guests privacy we always give sufficient
notice (usually 24 hours) |
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and
ask for permission to enter the apartment before entering.
This will be for maintenance |
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and
viewings. |
| Booking
Procedure |
To
confirm a booking we require a reservation form to be
filled and a deposit of £250. |
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Reservations
can be made on our website or by telephone (see contact
us). More |
| |
information
about the deposit is above. Ater we recieved both the
deposit and |
| |
reservation
details a confirmation and invoce is sent by email. Hard
copies are available |
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on
request. |
| Occupation |
The
number of people permitted to occupy the apartment is
limited to the number of beds. |
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In
some apartments a fold out bed is available on request
for a small one off charge |
| Smoking/Pets |
No
smoking is permitted in the apartment. Unfortunately we
do not allow pets. |
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